Cleaning, Linen and Fires
...Those in self catered accommodation don't have to fend for themselves...we can supply linen and towels, logs for the fire, and you can walk out of the chalet on the last day of your holiday and leave all the cleaning up to us.
This page applies only to those booking self catered accommodation:
Linen and Towel Service
We have a large stock of high quality Egyptian Cotton bedding.
The standard package includes: • A bath towel for each person • A hand towel for each person • Bath mat for each bath/shower room • Tea towel • Bottom sheet • Duvet cover • Pillow case
To book linen and towels, please reserve on-line. Price is currently €22 per person including tax (TVA) at 20%.
It is important to us that our chalets and apartments are clean to the highest standards when you arrive.
We all appreciate that everyone has different standards of cleaning and what is seen as perfect to one person is not clean to another.
To ensure accommodation is spotless when you arrive, we always clean thoroughly after each client has left. However, cleaning costs are high in France (around double that in the UK) this is because the cost of employing someone on a low wage is about double the amount they are paid due to very high taxes on minimum wage employees) and in addition, we also have to pay 20% TVA on cleaning services.
For these reasons we have a two tier system which gives assurance to clients of high standards but also gives the option to minimize costs. This works as follows:
- Basic Clean - Included in the rental fee is a 'basic' clean. We ask the client to clean to reasonable standards when leaving the chalet/apartment (details in our information pack sent on booking) we then send in a cleaning team to clean to our high standards, we then 'spot check' to ensure nothing has accidentally been missed. Most of our clients chose the 'basic clean' option.
Please note: when you arrive, the chalet should be prefect in terms of cleanlines, if there are any problems at all - we ask you to contact us immediatley so we can resolve any problems.
Coming back to a roaring log fire is wonderful after a hard day’s exhilarating skiing. We can arrange for logs to be delivered. With some chalets, logs are included, some there is an additional charge (please see 'What is included' on the Chalet/Apartment page). Of course, reasonable notice is needed.